Joshua Shook
Professional Business Management and Marketing Strategy
Media Marketing
Extensive marketing and content creation experience including all forms of social and traditional print/broadcast media.
Data Analytics
Skilled in quantitative and qualitative marketing research, customer surveying and data analysis.
Communications
Experience in various forms of business communications including press release and copy-writing, internal documentation and ad development.
ABOUT JOSHUA
I am a newly-minted MBA graduate and a brand-new Las Vegas resident, having relocated to the Desert Southwest in Summer 2018. I'm very much a people-person, a quick learner, and I enjoy mastering the intricacies of new and exciting industries. Previously, I've worked in marketing and managerial roles in the medical and hospitality realms, most recently working to expand the social media presence, increase real-time customer responsiveness and to gather and synthesize analytic data for a 32-physician private medical practice. 

When not working, I'm a frequent traveler, avid fish keeper, carnivorous plant gardener and devoted cat dad. I'm constantly studying social media trends to understand how changes relate to the industries I work in. I'm also big into philanthropy and charitable works. I'm particularly drawn to companies/teams who also believe in giving back to the communities that they serve.

My ultimate goal is to build a long-term, mutually-beneficial relationship with an employer that I love. I am a strong believer in finding careers, not just jobs, and approaching each day with a positive outlook and a good sense of humor.
RESUME
EXPERIENCE
  1. 2018
    Marketing Intern - Urology Centers of Alabama
    Developed social media marketing campaigns for large medical practice. Conducted marketing research surveys. Created analytics reports and patient segmentation data using Google Analytics. Participated in committee meetings for long-term planning. Produced unique, company-specific content for promotional efforts and special events.
  2. 2016-2017
    Supervisor/New-Hire Development - Starbucks Coffee Company
    Trained new partners in accordance with company practice standards. Ensured efficient work flow and customer satisfaction. Resolved customer disputes with a focus on maintaining brand reputation and customer loyalty. Monitored daily labor utilization to determine most effective staffing within allotted budget.
  3. 2012-2016
    Guest Services Manager - Doubletree by Hilton
    Controlled daily room inventory and group bookings. Oversaw front desk staff and ensured overall guest satisfaction. Resolved customer reservation and billing issues. Prepared daily assignments and weekly schedules for 10-person staff. Created individualized reports as requested by executive and sales committees.
  1. 2018
    Master of Business Administration (MBA) - University of Alabama at Birmingham
    3.91 GPA Related Coursework: Web Analytics and Digital Media Marketing, Marketing Strategy, Information Technology, Cost Accounting and Decision Making, Managerial Communication, Quantitative Analysis
  2. 2017
    Bachelor of Business Administration in Management (BBA) - Augusta University
    3.72 GPA - Magna Cum Laude Related coursework: Marketing Research, Buyer Behavior, Project Management, Hospitality Management, Entrepreneurship and Small Business Management, Leadership and Ethics, Organizational Behavior
EDUCATION
Project SA
Local News Media Interview
  
Promotional news story on student-led entrepreneurial project designed to maximize charitable revenue for Salvation Army retail stores by establishing a stand-alone, in-house boutique utilizing donated high-end inventory
  

  1. The secret of joy in work is contained in one word – excellence. To know how to do something well is to enjoy it.

    PEARL S. BUCK

  2. Lorem ipsum dolor sit amet, consectetur adipisicing elit, Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam.

    JOHN STEVENS

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